NYSEG Preparing for Winter Storm Hernando
Company has pre-staged additional crews and equipment ahead of forecasted
weather
Brewster, NY — February 22, 2026— New York State Electric & Gas (NYSEG) is preparing for the
potential impacts of heavy snow related to Winter Storm Hernando. The storm is expected to impact
NYSEG’s Brewster Division, which includes parts of Dutchess, Putnam and Westchester counties, with
blizzard-like conditions from Sunday evening into Monday morning. As a result of the storm, customers
may experience service disruptions.
Current forecasts call for heavy, wet snow beginning around 7pm in Brewster with high winds upwards
of 40-45 miles per hour. The snow and high winds have the potential to bring down trees and limbs,
causing damage to overhead power lines and other electrical equipment. The company urges
customers to monitor local forecasts and prepare for the possibility of service interruptions.
The company’s storm readiness team has been monitoring weather forecasts, planning, readying
crews and equipment, mobilizing employees for storm duty and have additional contract tree and line
crews ready to help restore service should outages occur.
Company Preparations
Readying Crews
In preparation for the event, the company has pre-staged 40 additional line in Brewster to assist with
restoration efforts if needed. Company and contractor crews will be onsite and prepared to facilitate
an effective and efficient response should outages occur.
Equipment Summary
The line and tree crews will be prepared to respond to any snow related issues with bucket trucks,
auger trucks, wood chippers, dump trucks, and backhoes.
How to Stay Up to Date
NYSEG will continue to provide updates throughout the event to the general public on the companies’
social media channels (Facebook and X). The companies also offer customers the following reminders
to stay safe if power outages do occur.
Safety Tips
The company also offers customers the following reminders to prepare for the storm and stay safe if
power outages do occur.
- Sign up for Outage Alerts to receive updates automatically by phone, text, or e-mail as
the company update the status of the restoration process in their area. Customers can sign
up for outage alerts by visiting here for NYSEG.
Internal Use - Customers can use the new NYSEG mobile app to report and check the status of
outages. To download the application, customers should search “AVANGRID” in the Apple
or Android app stores and select “NYSEG.” The application is free to download. - Keep battery-operated flashlights and radios on hand, along with supplies of drinking
water and non-perishable foods - Make sure that smart phones, tablets, and other mobile devices are fully charged.
- Fill your car’s fuel tank.
Stay Away From Downed Wires: - Stay at least 30 feet from a downed power line.
- If a downed wire comes in contact with your vehicle, stay inside and wait for help. If
you must get out because of fire or other danger, jump clear of the vehicle to avoid any
contact with the vehicle and the ground at the same time. Land with your feet together and
hop with feet together or shuffle away; don’t run or stride. - NYSEG customers should call 1.800.572.1131 to report downed power lines or other
hazardous situations.
During a Power Interruption - Contact neighbors to see if their power is off. A loss of power may be the result of a
blown fuse or a tripped circuit breaker. - To report a power interruption, contact NYSEG at 1.800.572.1131.
- Keep refrigerators and freezers closed as much as possible. Most food will last 24
hours if you minimize the opening of refrigerator and freezer doors.
Power Restoration Priorities:
The company’s first priority is to respond to reports of downed power lines to keep the public safe.
NYSEG customers are asked to call 1.800.572.1131 to report downed wires. Once this vital public safety
work is complete, the company will: - Assess the damage to the electricity delivery system.
- Develop a detailed restoration plan.
- Make repairs as quickly as possible.
For additional information, including storm preparation tips, storm safety information, generator safety
information, restoration priorities and emergency resources, visit Outage Central at NYSEG.com and
on the company’s social media pages: - Facebook: @NYSEandG
- X (Formerly Twitter): @NYSEandG
NYSEG is a subsidiary of Avangrid, Inc.